Privacy Policy
Last updated: September 14, 2026
This policy explains what Pure Reflection LLC ("we," "us," "our") collects when you visit pure-reflection.com or send us a quote request, and what we do with it. It is written in plain language, not legal jargon.
Information we collect
- Contact and project details you type into our quote form: your name, phone number, email address, city and ZIP code, the service you're interested in, approximate square footage, and any project description you choose to write.
- Anti-spam signals. Our quote form is protected by a bot-detection service that scores how you interact with the page before letting the form through. That processing is described in the section below.
- Basic site usage data, such as which pages you visit and what device you're using, collected automatically when you browse the site.
We do not have a newsletter, and we do not collect payment or account information through this website.
Cookies and tracking
Cookies are small files a website stores in your browser. Here is every kind our site sets:
- Essential cookies that let the site function and let the quote form submit.
- Anti-spam cookies set by Google reCAPTCHA v3 on any page with a quote form. Google uses these to score whether you're a person or a bot, based on how you interact with the page. This runs automatically; there's no visible test to solve. Google's own privacy policy and terms govern that processing.
- Analytics cookies set by Google Analytics, so we can see aggregate traffic patterns like which pages are popular.
- Advertising cookies set by Google Ads if you arrive by clicking one of our ads. These let us see, in aggregate, whether ad clicks turn into quote requests. They do not change what content or price you see.
None of these cookies sell your data or build a profile of you that we share with data brokers. You can block or delete cookies in your browser settings. Doing so may stop the quote form or analytics from working, but the rest of the site will still load normally.
How we use your information
- To respond to your quote request and schedule a free site visit.
- To prepare a written estimate and communicate with you about an active or completed project.
- To understand, in aggregate, how people find and use our site, so we can improve it.
Who we share it with
We do not sell your personal information. We share it only with the outside services that help us run the site and respond to you:
- A form delivery service, which receives your quote-form submission and forwards it to our inbox. It does not receive the anti-spam score described above; we check that separately, on our own server, before your message is sent.
- Google, which provides our anti-spam check (reCAPTCHA), analytics, and advertising measurement, as described above.
- Our web host, which keeps standard server logs (like IP address and browser type) for security and uptime, the way virtually every website host does.
If you click a link to our Instagram or Facebook page, you're leaving our site, and that platform's own privacy policy takes over from that point. We don't send them any data from this site.
Text messages (SMS)
Our quote form has an optional checkbox to receive text messages about your quote request. If you check it, you agree to receive texts from Pure Reflection LLC at the phone number you provided. Message frequency varies. Message and data rates may apply. Reply STOP at any time to cancel, or HELP for help. Consent to receive texts is not a condition of requesting a quote or hiring us. Leaving the box unchecked, or calling us instead, works exactly the same way to reach us.
Your choices
- Access, correct, or delete your information: email contact@pure-reflection.com and we will handle your request.
- Opt out of Google's ad personalization: visit Google's Ad Settings to turn off personalized ads across the sites that use Google Ads.
- Opt out of Google Analytics: install Google's Analytics opt-out browser add-on.
- Stop texts: reply STOP to any text from us, or simply never check the SMS box.
Children
This site is meant for adults requesting home and commercial improvement services. We don't knowingly collect information from children.
Changes to this policy
If we change what we collect or how we use it, we'll update this page and change the date at the top.
Contact
Pure Reflection LLC · Pasco, WA · (509) 948-8090 · contact@pure-reflection.com
This page describes our own practices in plain language. It is not legal advice, and it isn't a substitute for talking to a lawyer if you have a legal question about your own situation.